PUC to Highlight Consumer Information at June 11 Pittsburgh South Side Community Education Program

June 07, 2018

HARRISBURG – Outreach Specialists from the Pennsylvania Public Utility Commission (PUC) will highlight consumer information during an upcoming community education program in Pittsburgh’s South Side neighborhood.

The event – scheduled for Monday, June 11, 2018 – is intended for seniors, homeowners and other concerned consumers throughout Pittsburgh neighborhoods.

PUC Information Specialist Juanita D. Gale will provide information about consumer rights and responsibilities related to PUC-regulated utilities, along with details about the Commission’s process for addressing complaints about utilities. The session will also address consumer questions about the PUC process for handling informal and formal complaints from customers of the Pittsburgh Water & Sewer Authority (PWSA).

The PUC consumer education event is being held in conjunction with Pittsburgh Community Services Inc. (PCSI):

PUC Consumer Education Presentation
Monday, June 11, 2018 - 10:30 a.m. to 1:30 p.m.
Pittsburgh Community Services Inc.
50 S. 7th Street
Pittsburgh, PA 15203

In addition to information about PUC consumer protection initiatives, staff from PCSI will be available during the program to assist with registering for various income-based programs intended to help consumers pay their water and sewage bills.                                                                                                                                            

To register for the event, consumers should contact the following:

Latoya Phifer
PCSI Direct Services Coordinator
412 904-4700

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

Visit the PUC’s website at www.puc.pa.gov for recent news releases and video of select proceedings. You can also follow us on Twitter, Facebook, LinkedIn, Instagram and YouTube. Search for the “Pennsylvania Public Utility Commission” or “PA PUC” on your favorite social media channel for updates on utility issues and other helpful consumer information.

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Nils Hagen-Frederiksen

Press Secretary



Pennsylvania Public Utility Commission
Press Office
P.O. Box 3265, Harrisburg, PA 17105-3265
(717) 787-5722 FAX (717) 787-4193